Shipping policy

Shipping Provider. BGWT ships domestically and shipping times may vary depending upon your location. Currently, all orders are shipped via USPS. We do not have expedited shipping options. We quote, but do not guarantee, 21 days for domestic delivery. If you need your order prior to 21 days, please do not take the risk of placing an order as USPS is experiencing unprecedented delays due to short staffing and the pandemic. 

Shipping Delays. Please note that orders may take longer to arrive due to variables outside of our direct control. We know how excited you are to receive your BGWT merchandise, but please be patient with us. Once your package arrives to USPS, we cannot control the length of time necessary for USPS to deliver. If you wish to check the status of your package once it is in transit, please contact USPS directly with your tracking details. USPS estimates, but does not guarantee, expected delivery dates which could vary. We do not handle inquires requesting tracking updates as that is handled with the courier service. 

Missing or Damaged Package. If USPS marks your package as delivered, but it was not received, please contact USPS for GPS details on your delivery or to file a claim. BGWT is not responsible for packages once they have been transferred to USPS.

Damaged Items. All sales are non-refundable. In the event your order arrives and is damaged, please e-mail support@blackgirlswithteslas.com within three (3) days of receipt. Be sure to include your name, order number, brief description of the issue, and a clear photo of the item in question. We assess these issues on a case-by-case basis, but will try our best to ensure you are satisfied with your purchase